As retail looks forward to returning to normal, most of the attention is focused on which brands will be opening stores and what the new omni-channel strategies might look like.
However, we might overlooking what else needs to change. Will post-pandemic retail simply be a rollout of they we ‘always did things’. Or will brands reimagine new ways to connect with consumers so they can drive both sales and profits.
I’m Jane Singer and Welcome to A Seat at The Table.
I put that question to Andrew Smith, a transformational retailer leader who focusses on the future of retail and customer experience, and is co-founder and managing partner of Think Uncommon, a retail innovation thinktank. Andrew has worked with both established retailers and startups to develop action-focused strategies to help them thrive in highly competitive markets.
In this episode he’ll share some of what he sees as opportunities for brands and retailers to rethink as they reopen.
Before we get started, if you’re looking for precise trend information that will define your next best-sellers, then SPINEXPO is the place to go. It’s the primary exhibition for yarns and knitwear. Spinexpo provides a well-edited selection of top quality products that are filled with creativity - as well as trend information that cannot be found anywhere else. To learn more, go to SPINEXPO.com. You can also find a link in the show notes for this episode.
Now let’s sit down with Andrew and learn how we can seize the opportunity to rebuild retail.
Learn more about SPINEXPO: www.spinexpo.com
Learn more about Andrew Smith and ThinkUncommon: www.thinkuncommon.com
Visit A Seat at The Table's website at https://seat.fm